Privacy Policy

PRIVACY POLICY


Privacy Policy for The Darts Hole Limited


Effective Date: 23/09/2026

Last Updated: 23/09/2026


1. Introduction


The Darts Hole Limited ("we", "us", or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you use our website.


We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


2. Data We Collect


We may collect and process the following personal data:


- Name, email address, postal address and telephone number

- Payment and transaction details processed through secure third-party payment providers

- IP address, browser type and device information

- Purchase history

- Information you provide when contacting us or signing up to marketing communications

- Other information you provide when using our website or services


3. How We Use Your Data


We use your personal data to:


- Process and fulfil orders

- Arrange delivery of products

- Respond to enquiries and provide customer support

- Send marketing communications where you have given consent

- Improve our website, products and services

- Prevent fraud and protect the security of our website

- Comply with our legal and regulatory obligations


4. Legal Basis for Processing


We process personal data where we have a lawful basis to do so, including:


- Contractual necessity, such as processing and fulfilling your order

- Consent, such as where you have opted in to marketing communications

- Legal obligation, such as maintaining financial and tax records

- Legitimate interests, such as operating, maintaining and improving our business and website


5. Sharing Your Data


We may share relevant personal data with trusted third parties where necessary to operate our business, including:


- Payment providers

- Delivery and courier companies

- Website and technology providers

- Other service providers who help us operate our website and fulfil orders

- Legal, regulatory or law enforcement authorities where required


We do not sell your personal data.


6. Data Retention


We retain personal data only for as long as necessary for the purposes for which it was collected, or where we are legally required to retain it.


For example, certain financial and transaction records may need to be retained for a number of years to comply with legal and tax requirements.


7. Your Rights


Under UK data protection law, you may have the right to:


- Request access to the personal data we hold about you

- Request correction of inaccurate or incomplete personal data

- Request deletion of your personal data in certain circumstances

- Object to or request restriction of certain processing

- Withdraw consent where processing is based on consent

- Lodge a complaint with the Information Commissioner's Office (ICO)


To exercise your rights or ask questions about how we use your personal data, please contact us at:


thedartshole@gmail.com


You can also contact the Information Commissioner's Office through its website if you have concerns about how your personal data has been handled.


8. Cookies


Our website uses cookies and similar technologies to provide and improve the website, remember preferences and understand how visitors use our website.


Some cookies may be placed by third-party services used by our website.


You can manage or disable cookies through your browser settings and, where available, our website's cookie preferences.


9. Data Security


We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.


However, no method of transmitting or storing information online can be guaranteed to be completely secure.


10. Changes to This Policy


We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.


Any changes will be posted on this page and the "Last Updated" date will be amended accordingly.


11. Contact Us


The Darts Hole Limited


Company Number: 16731314


Registered Office:

6 Sidney Road

Woodford Halse

Daventry

NN11 3RR

United Kingdom


Email: thedartshole@gmail.com