Privacy Policy

Privacy Policy for The Darts Hole Limited

Effective Date: 20/09/2025
Last Updated: 20/09/2025

1. Introduction
The Darts Hole Limited (“we”, “us”, or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [www.thedartshole.co.uk].

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Data We Collect
We may collect and process the following personal data:
- Name, email address, postal address, and phone number
- Payment details (via secure third-party processors)
- IP address, browser type, and device information
- Purchase history and preferences
- Any data you submit via contact forms or newsletter sign-ups

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3. How We Use Your Data
We use your data to:
- Process orders and deliver products
- Respond to enquiries and provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations

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4. Legal Basis for Processing
We process your data under the following legal bases:
- Contractual necessity (e.g. fulfilling orders)
- Consent (e.g. marketing emails)
- Legal obligation (e.g. tax records)
- Legitimate interests (e.g. improving services)

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5. Sharing Your Data
We may share your data with:
- Payment processors (e.g. Stripe, PayPal)
- Delivery partners (e.g. Royal Mail, couriers)
- IT service providers (e.g. website hosting)
- Legal or regulatory authorities if required

We do not sell your personal data.

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6. Data Retention
We retain personal data only as long as necessary for the purposes outlined above, or as required by law (e.g. tax records for 6 years).

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7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing or restrict use
- Withdraw consent at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact us at: thedartshole@gmail.com

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8. Cookies
Our website uses cookies to enhance user experience and track usage. You can manage cookie preferences via your browser settings. See our [Cookie Policy] for more details.

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9. Data Security
We implement appropriate technical and organisational measures to protect your data, including encryption, secure servers, and access controls.

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10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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11. Contact Us
The Darts Hole Limited  
Company Number: 16731314  
Registered Office: 6 Sidney Road, Woodford Halse, Daventry, NN11 3RR, United Kingdom  
Email: thedartshole@gmail.com

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